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Chip Cards Are Here!

That means more protection for you.

EMV FAQ’s

Why is Centreville Bank moving towards issuing debit cards that include a chip?

Chip technology is becoming the security standard in the U.S. Many merchants are already accepting chip cards.  You will enjoy greater security when making purchases at a chip-enabled terminal since the chip provides better protection against counterfeit fraud. Chip technology is already used in over 130 countries around the world, including Canada, Mexico and the United Kingdom, so you'll enjoy greater acceptance when traveling internationally. Please note: If you are planning to travel, simply contact us if you will be using your debit card in a manner that is not consistent with your normal activity or spending patterns.

 

Are chip cards secure?

Yes. Chip technology has been around for over two decades and is already the security standard in many countries around the world. When purchases are made using the chip feature at chip-enabled terminals, the transaction is more secure because of a unique process that is used to determine if the card is authentic. This makes the card more difficult to counterfeit or copy.

While magnetic stripe cards are still considered secure, chip technology is the next step to providing enhanced security to our customers. Whether you use the magnetic stripe or the chip to make your purchase, you can have confidence in the protection and security features we provide on all cards.

 

Where can I use my chip card?

More terminals and ATM’s are becoming chip-enabled throughout the U.S. You'll also enjoy greater acceptance when traveling: Chip technology is common in over 130 countries around the world, including Canada, Mexico and the United Kingdom. Your chip card will still work at terminals and ATM’s where only magnetic stripe transactions are accepted.

 

Will chip cards prevent all fraud from happening?

No. As the industry continues to develop new ways to protect consumers, perpetrators continue to look for new ways to commit fraud. Chip cards provide an additional layer of security at chip-enabled terminals, on top of the fraud monitoring of card transactions that we currently provide. As always, your purchases are also covered by our zero liability protection.

 

 Are there any situations where my chip debit card may not work when inserted into the chip terminal?       

 Yes, you may encounter the following situations:

  • The chip terminal is installed, but not turned on. Some merchants are not yet allowing any chip cards to be inserted. This may occur in the short-term while terminals are becoming chip-enabled. If you insert your chip debit card and nothing happens, please swipe your card to complete your transaction. This does not mean there is anything wrong with the chip on your card.
     
  • The chip terminal is turned on for chip credit cards only. Some merchants are only allowing chip credit cards to be inserted and plan to allow chip debit cards at a later date. If you insert your chip debit card and nothing happens, please swipe your card and complete your transaction. This does not mean there is anything wrong with the chip on your card.